Privacy Notice

General Privacy Notice:

At Caerphilly Lettings LTD, we are committed to protecting and respecting  your privacy. This Privacy Notice explains how we collect, store and safeguard your personal information when you visit our website or use our services.

Please read carefully to understand our view and practices regarding your personal data and how we use it.

What information we collect

We may collect and process the following types of personal data:

  • your IP Address
  • contact information including email address
  • demographic information such as postcode, preferences and interests

What we do with the information we gather:

  • To respond to your inquires and provide customer support.
  • To process rental applications and manage occupation contracts.
  • To improve the user experience on our website.
  • To send our marketing communications, where you have opted in to receive them.
  • To comply with legal obligations and protect our legal rights.

Sharing your information:

We do not sell your personal data to third parties. However, we may share your data with trusted third party service providers who assist us running our website or business, such as hosting services, payment processors, and property management software. These providers are required to keep your data secure and to use it only for the purposes specified by us.

We may also share you information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Caerphilly Lettings LTD, our customers or others.

Data Security:

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

Your rights:

  • Access the personal data we hold about you.
  • Correct any inaccuracies in your personal data.
  • Request the deletion of your personal data (subject to certain exceptions)
  • Withdraw consent for marketing communications at any time.
  • Object to or restrict the processing of your personal data, where applicable.

To exercise any of these rights, please contact us at (byron.jones@caerphillylettings.co.uk

Changes to this Privacy Notice:

We may update this Privacy Notice from time to time. Any changes will be posted on this page, and the “Last Updated” date at the bottom of the page will be revised accordingly.

Contact us:

If you have any questions or concerns about this Privacy Notice or how we handle your personal data, please contact us at:

Name: Caerphilly Lettings LTD

Address: Unit BU4, Castle Court Shopping Centre, Caerphilly CF83 1NU

Email: Byron.jones@caerphillylettings.co.uk

Telephone: 02921203991